6.  Diploma in Tourism & Travel Management Level 5 - NZD $14,000.00

Plus administration fee of NZD $250.00 and additional course related costs of NZD$700.00.  Please note that the National Certificates in Travel Level 3 & 4 are a pre-requisite for this course,  other equivalent qualifications will be considered.

• Not available in this location. 

7. National Diploma in Business Level 5 - NZD $14,000.00

Plus administration fee of NZD $250.00 and additional course related costs of NZD$700.00.  Please note that the National Certificates in Travel Level 3 & 4 are a pre-requisite for this course,  other equivalent qualifications will be considered.

• Not available in this location. 

9. Travel Diploma & Advanced Certificate Course - $24,745.00

Plus administration fee of NZD $250.00 and additional course related costs of NZD$700.00.  Includes two weeks internship
Optional extra: International overseas field trip to a South Pacific Island or Australia for 4 – 5 days (approx. cost $1000.00). 

• Not available in this location.

10. Tourism & Aviation Diploma & Advanced Certificate Course - $24,745.00

Plus administration fee of NZD $250.00 and additional course related costs of NZD$700.00.  Includes two weeks internship
Optional extra: International overseas field trip to a South Pacific Island or Australia for 4 – 5 days (approx. cost $1000.00). 

• Not available in this location.

All course costs include:

• GST (Government Goods and Services Tax)
• NZQA registration and credit fees
• All tuition, workbooks, manuals, and resources
• All outside visits, and domestic field trips

All course costs exclude:

General

• Textbooks
• Personal stationery
• NZQA and IATA/UFTAA certificates.
• NZQA $15.00 per certificate (maximum of 3)
• IATA/UFTA Foundation Diploma $290.00 per certificate (maximum of 1)
• Resit fee for IATA Unit Std 18218 - $30.00 per resit
• 2nd Resit fees and Late fees: $30.00
• Lost, destroyed or stolen workbooks: $10.00 per workbook.
• Flight Attendant Uniform (for 12 week block) to be purchased from our supplier Arrow Uniforms estimated at NZD$250.00.
• Online Programme for all Flight Attendant courses estimated at NZD$400.00.
• Student ID cards
• Laptops or Netbooks

Domestic Educationals

• Transport to and from the airport/transport station on all educationals
• All meals and drinks
• Items of a personal nature
• Optional extra activities not included in the itinerary

Optional International field trip on Advanced Travel Courses

The educational includes international flights, accommodation, airport transfers, hotel
inspections, and possible sightseeing depending on destination. Estimated extra cost of NZD$1000.00
Excludes departure taxes, meals and insurance and domestic fares if flights depart from a city other than where the campus is located.

Due to Government regulations any overseas field trip cannot be paid for using a student loan or allowance.
Students will need to raise finance for these trips themselves.

The cost for any educational depends on where you go and the activities you experience. We would
recommend you have at least NZD$50.00 - NZD$100.00 per day for your educationals.

Entry Requirements

To be considered for a course at Travel Careers & Training you must meet the following minimum
requirements:
• 18 years of age
• 4 years of secondary school or equivalent work experience
• Upper Intermediate level of English as outlined below
English Language Proficiency
All Travel Careers & Training Courses are conducted in English. The following levels are considered as
an acceptable level for our courses:
• IELTS 5.5 with no individual band under 5
• TOEFL 500
• TOEIC 625
• Or equivalent qualifications or
• An Upper Intermediate level pass from an approved English Language Centre or recommendation from
them will be sufficient.
If you are serious about a career in the travel industry or particularly as and International Flight Attendant
then proficiency in English can be very important. Start with English at our partner English schools
(minutes away from our campuses) then go onto to complete the travel course, flight attendant course or
both! At travel careers we write all our own workbooks in “easy English”.
Acceptance on to any of the courses is at the discretion of Travel Careers & Training following
an interview. Subject to meeting entry requirements, acceptance is based on ‘first in, first
served’.

Pre-Enrolment Course Information

Please take the time to read this summary of important information before you proceed with you
application for enrolmentCode of Practice for the Pastoral care of International StudentsTravel
Careers & Training has agreed to observe and be bound by the Code of Practice for the
PastoralCare of International Students published by the Minister of Education. Copies of the
Code are availableon request from this institution or from the New Zealand Ministry of Education
website at http://www.minedu.govt.nz/goto/international

How to Apply

We can be contacted by:
Internet: Accessing our website on www.travelcareers.co.nz.
E Mail: E mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Fax: Fax us on Auckland + 64 – 9 – 358 3026, Wellington + 64 – 4 – 801 5103 or Christchurch +64 - 3 - 377 5205.
Mail: Our mailing address is PO Box 73-157, Auckland Airport, Auckland 2150 or P.O. Box 9820 Wellington
or PO Box 25-199, Christchurch 8144.  If you use this method please expect post delays!
Enrolment is easy. Simply request an application/enrolment form to be emailed or posted to you or
download the form from our web site. Select the course/courses you want. The information you provide
will enable us to assess your suitability for our courses.
If accepted we will notify you within 48 hours and send you a letter of acceptance confirming your place
on a course and other documentation that you will need for your student visa application (if applicable).

IMMIGRATION / Student Visa

International students wishing to study in New Zealand must have a current student visa or permit.
Full details of visa and permit requirements, advice on rights to employment in New Zealand while
studying, and reporting requirements are available through the New Zealand Immigration Service, and
can be viewed on their website at http://www.immigration.govt.nz/
With many countries New Zealand has agreements which mean a student does not need a visa for a
course less than 3 months in duration.
For the locations of a New Zealand Immigration office near you click on the following link:
http://www.immigration.govt.nz/Offices+and+Fees/OfficeList.htm
ELIGIBILITY FOR HEALTH SERVICES: Most international students are not entitled to publicly funded
health services while in New Zealand. If you receive medical treatment during your visit, you may be
liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services
are available through the Ministry of Health, and can be viewed on their website at
http://www.moh.govt.nz.
MEDICAL AND TRAVEL INSURANCE: International students must have appropriate and current
medical and travel insurance while studying in New Zealand.
How to Apply for Health and Travel Insurance
Own Arrangements
You can make your own arrangements. However you must provide evidence of your Insurance cover to
Travel Careers & Training translated into English so it can be assessed and approved. Travel Careers
will advise you if cover is insufficient.
The policy should cover you for the following:
• Travel Insurance to cover your travel to and from New Zealand
• Health Insurance that will cover the cost of medical treatment in New Zealand for the duration of
your stay
• Short term insurance to cover personal assets
TCT Recommended Insurance Company
Student care – an organisation that specialises in travel and medical insurance for people in education
worldwide: http://www.studentcare.biz/home-page
We can do this for you as part of your fees or you can also apply for Insurance Cover Online
Confidential Page 5 2009
http://www.studentcare.biz/application/sform1.asp?New=true
ACCIDENT INSURANCE: The Accident Compensation Corporation provides accident insurance for all
New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all
other medical and related costs. Further information can be viewed on the ACC website at
http://www.acc.co.nz.

Accommodation

A range of accommodation options are available to students studying in New Zealand. Below are some
examples and costs. We can advise you on how to apply for Homestay accommodation through
another company.
The information below is by way of advice only - we have not viewed the accommodations.
Availability of all accommodation types can be limited so we recommend you book early. All can be
found within walking distance of the campus however due to availability pubic or private transport may
be required.

Halls of Residence and student hostels

Halls of residence and student hostels are located near campus with single or share rooms. Bed linen
and cleaning are provided. Meals are eaten in the communal dining hall. The cost is up to $230.00 per
week. Some areas have self-catering private or independent hostels. The cost for a furnished room, with
shared kitchen and lounge facilities, is about $130.00 per week share or $230.00 per week single. Plus
application fees.

Homestay

Homestay is a room of your own in a suburban house, usually with a garden and lawns. Interacting with
your host family and friends is an excellent way to improve your English! Your host family provides
meals, but home stay is not like living in a hotel. Some "give and take" is expected, as you become part
of the family. The cost is up to $210.00 per week. There is up to a $160.00 one off fee payable to the
home stay company who visit every home and interview every family. Many families have hosted
students for many years. They will match you with a family close to your needs for example, smoking,
non smoking, no children etc.

Flatting

You can find flats by looking in the newspaper, on local notice boards (such as the supermarket) or
going through a rental agent. You will probably have to pay a bond and some rent in advance when you
first move in. Cost can be between $150 and $200 for a room then you must pay for food, electricity,
water etc.

Airport Pick - up / Meet and Greet

If you take Homestay accommodation you will be met at the international airport and taken to and
introduced to your home stay family for free. This service is also available to those that have arranged
their own accommodation but who would like to be met on arrival in New Zealand for a fee.
Students must secure accommodation prior to arriving in New Zealand, as this will be a
requirement oftheir visa.Information on Auckland accommodation is available on the Study
Auckland website,www.studyauckland.com and in Wellington on www.ewi.org.nz.
For further information contact our accommodation support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Payment of your Fees & Fee Protection Guarantee

Trust Account
When you receive a letter of acceptance you will also receive an invoice for fees. Once paid a receipt
can be issued that you can use for your student visa application. Please note that all money received
from you will be deposited in to a trust account until course commencement. This is as per the
legislative requirement Section 236A of the Education Act 1989. The money is withdrawn in stages as
the course is completed.
In the event of cancellation as a result of not meeting Visa requirements we will refund to you all course
fees paid. This does not apply to visa application fees or home stay application fees. However, if you
Confidential Page 6 2009
secure a visa but then lose the visa or have it withdrawn after your arrival in New Zealand then no fees
can be refunded to you.
Liquidation
In the event of Travel Careers & Training Ltd going in to liquidation the director of Travel Careers &
Training Ltd have personally guaranteed a refund for the unused portion of the course for which the
student has paid. If students wish they would be given any remaining units by distance learning that the
company have developed. This may allow students to complete the course from home. Travel Careers
& Training Ltd will actively try and place students with other providers and negotiate a reduced cost for
the balance of any training.

Complaints Procedures

If you have a complaint it should be taken in the first instance to your Course Tutor or the Manager, for
discussion. It will be discussed with you and the various options available and if necessary discuss any
other parties involved in an attempt to solve it. If the complaint is unable to be resolved satisfactorily
then it can be taken to the Managing Director. If still not resolved then the complaint can be taken to:
Aviation Tourism & Travel Training Organisation Ph: (04) 499-6570
New Zealand Qualifications Authority Ph: (04) 802-3000
International Education Appeal Authority Ph: (09) 374 5481

Credit Transfer

Please contact us if you believe you have units that can cross credit to the course of choice.

Course Content

Travel Careers & Training Ltd reserves the right to alter a course if deemed necessary and is not liable
to any student if contracted services cannot be provided for any reason such as withdrawal of
agreement from airlines, political unrest in a country, strikes, price increases from suppliers etc.
There is no refund for any part of the course not provided or undertaken for whatever reason. Certain
criteria must be reached before students can go on the field trips, internship, and completing Level 4.
Failure to reach these criteria will result in students unable to participate with no refund owing. If
students are absent from class a medical certificate is required in order for you to make up the class with
another group. Joining another group will not be possible however, if you are absent when your
educational is on or if you had failed to meet the criteria.

Withdrawal and Refund Policy Procedures

From 20 June 2011, for courses longer than 3 months in duration, the following refund policy applies:

Once confirmed on your course if you wish to withdraw you must put this in writing and either post it in or hand it in to the office. The cancellation fees are as follows:

• After enrolment but before the official start date:10% of course fees deducted

• After course start date, but on or within the 10^th day:

10% of course fees deducted plus any additional costs incurred to the Private Training Establishment for the following items:

-        Tuition fees, including amounts for the export education levy, recruitment, marketing, agents, commission, and overhead costs

-        Course –related payments, including examination fees, and the costs of books and uniforms

-        Administration fees, or registration fees, or both

-        ESOL ( English  for Speakers of Other Languages ) support

-        Student service fees

-        Airport pick up

-        Insurance

-        Accommodation

NOTE: The Private Training Establishment (PTE) must be able to demonstrate and provide evidence for any additional costs incurred (from those areas shown above) that they are deducting from the course fees. They also need to be able to show that those costs add up to the amount (equal or more than) the amount they are seeking to retain. The maximum amount that the PTE can deduct from the course fees in this case is 25%.

• After the 10th day of course: No refund applicable, full course fees retained by PTE

Facilities, equipment and staffing

Travel Careers & Training have a campus in Auckland, Wellington and Christchurch.  At times, part or the entire course might be facilitated at our 'sister campus' Sir George Seymour College.  If this is the case, students are required to make their own way to this location.  In all three cities, the sister campus is centrally located in the city.  Please check with your Sales Executive for the exact addresses.

The training rooms in all three campuses are modern, very large and roomy. With only small numbers of students in most classes you are assured of personal attention and assistance. We offer personal service with staff members knowing the names of all students on campus.

Tutors are qualified in the travel and tourism industry with many years of experience.

Auckland campus - Airport
Located in the Auckland Airport Area on Leonard Issit Drive, the campus is a ten-minute walk to the domestic and international terminals and is a one minute walk from food outlets, a supermarket and accommodation providers.  This campus holds the 737 aircraft training facility which all flight attending students train on (students from Wellington and Christchurch will travel to this facility as a part of their course).  The 747 airline cabin trainer is also located at our Auckland campus.

Auckland campus - City
Located in the Westfield Downtown Shopping Centre on Queen Street in the heart of the city, this location is the home of our 'sister campus' Sir George Seymour College and is where all our Diploma courses are facilitated.  The campus is close to many shopping, transportation and accommodation options as well as being within walking distance of the Viaduct area.

Wellington campus
Located in Vivian Street the campus in the heart of Wellington cafes and close to all bus routes. A five minute walk takes you into the heart of Wellington city.  This campus holds a 737 airline cabin trainer.

Christchurch campus
Currently at a temporary location at  the Canterbury Sports Management College in Innes Road Mairehau but will be moving to Colombo Street, which is is only a five minute walk to Cathedral Square and the Bus Exchange and only minutes from central city shops and cafes.